Effective Date: 2026.06.05
This Shipping Policy explains how Buffalino Art processes, packages, and delivers orders placed through www.buffalinoart.com
Processing Time
Orders are usually processed within 3 to 7 business days after payment is confirmed, unless a product page states a different timeframe.
- Custom, commissioned, or made-to-order artwork may require additional production time before shipment.
Shipping Methods
Orders are shipped using reputable carriers selected by the Company based on:
- Package size
- Destination
- Product type
A tracking number will be provided once the order has shipped (when available from the carrier).
Delivery Estimates
Estimated delivery times are provided for convenience only and are not guaranteed.
- For comparable art products, U.S. delivery estimates often range from 7 to 14 business days, depending on item type and shipping location.
- Delivery may take longer due to:
- Weather
- Holidays
- Customs processing
- Carrier delays
- Other events beyond the Company’s control.
Shipping Areas
Buffalino Art currently ships to addresses within the United States, unless otherwise stated on the Site.
If international shipping is offered, the following may apply:
- Extra delivery time
- Customs clearance
- Duties
- Taxes
Customers are responsible for:
- Checking whether their destination allows the shipment of artwork
- Paying any applicable import duties, taxes, or brokerage fees (unless the Site states otherwise).
Shipping Costs
Shipping charges are shown at checkout, unless free shipping is offered on a specific product or promotion.
- Shipping fees may be flat-rate, calculated, or promotional from time to time.
Packaging
Artwork is packaged with reasonable care to help protect it during transit:
- Original artwork and framed pieces may require specialized packaging to reduce the risk of damage.
If an item is damaged in transit:
- Follow the Refund & Return Policy
- Contact the Company as soon as possible with photos of the item and packaging.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
The Company is not responsible for:
- Delays
- Misdelivery
- Return-to-sender situations
caused by incorrect or incomplete address information.
If a package is returned due to an address problem, the customer may be responsible for reshipment costs.
Delays and Lost Packages
Occasional shipping delays may occur. If a package appears delayed or lost:
- Contact Buffalino Art so the matter can be investigated with the carrier.
The Company is not responsible for delays caused by:
- Carriers
- Customs
- Weather
- Events outside the Company’s control.
Contact Information
Buffalino Art
Email: art@buffalinoart.com
Phone: (631) 697-4084
Location: Sag Harbor, NY